FAQ (Frequently Asked Questions)

1) Connection
- General Connection issues (eg. No dial tone. Can't connect, etc.)

2) General Inquiries
General Inquiries our customers are concerned with (eg. How to search the world wide web (www), How do I found out how long I have been online, etc.)

3) E-mail Issues
E-mail Problems such as Why doesn't my e-mail work, and other common E-mail issues.

4) FTP / Newsgroups
This section is for those who are interested in using special features of the Internet such as FTP(File Transfer Protocol) and Newsgroups.

5) Billing
Information on Billing. (eg. When is my billing date)